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Terms & conditions
IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE NOR MAKE ANY TRANSACTIONS WITH NUTRITIONPARK.COM.

WE RESERVE THE RIGHT TO UPDATE OR MODIFY THESE TERMS AND CONDITIONS AT ANY TIME WITHOUT PRIOR NOTICE.

THIS SITE IS INTENDED AND DESIGNED FOR USE BY INDIVIDUALS AGED 18 AND ABOVE. IF YOU ARE UNDER 18, PLEASE SEEK PARENTAL SUPERVISION.

Prices

1. All prices are nett. No additional hidden costs.

2. Prices are subject to change at the sole discretion of Nutrition Park.

Price Match Policy
We're committed to providing low prices every day. On everything. So if you find a lower advertised price on an identical product, tell us and we'll match it.

We gladly match the price in the following types of ads:*
1. Buy one, get one free ads with a specified price
- Example: Buy one for $70, get one free
2. Competitors' ads that feature a specific item for a specified price
3. Member's discounted prices for specific items that are in a printed ad

*The following are guidelines and limitations:
1. We will match any local competitor's advertised price.
2. We will require customers to show us the ad to honor a competitor's ad.
3. Items purchased must be identical to the ad (size, quantity, brand, flavor, color, etc.)

We do not match the price in the following types of competitor ads:
1. Items that require a separate purchase to get the ad price
- example: "Buy [item A] to get [item B] for $C"
2. Items with no actual price that require a purchase to get free product
- example: "Buy both [items A & B] to get [item C] for free"
3. Items that require a purchase to get a competitors' gift card
- example: "Buy [item A] to get a $B gift card
4. Buy one, get one free ads with no actual price given
5. Going out of business, closeout or near-expiry items' prices
6. Percentage off
- example: "All treadmills, 40% off"
7. Competitors' private label price promotions

We do not honor:
1. Ads when the actual price for items cannot be determined
2. Internet pricing
3. Misprinted ad prices of other retailers
4. "Going out of business" sales, "closeout" prices or sale where products are near expiry.

Delivery services

3. We offer 3-4 hour Express Delivery or our premium 1-hour Priority Delivery for all orders delivered within Singapore.

4. Deliveries outside of Singapore will be charged according to the prevailing shipment rates.

5. For customers opting to prepay by fund transfer, we will only send out the products after receiving the payments.

6. For international customers whose orders will be sent out via postal service, our responsibility ends when we send out the order.

7. Important note : If you are residing in any country other than Singapore, please check with your local customs before making the purchase. Our responsibility ends when we ship out your order. We are not responsible for (i) the confiscation of the products and/or (ii) any fines or penalties which may be imposed upon you by your local customs. You agree to indemnify us for any fines and/or penalties which may be imposed upon us for the infringement of any such laws as a result of your purchase.

8. Any request for change in delivery time slot must be made at least 1 working day ahead of time slot.

Delivery Limitations in Singapore
Invalid addresses include incomplete postal address, army camps, air force and naval bases, air freight centres, ports, terminals and wharves, PO Boxes, Jurong Island and such other places as may be determined in NutritionPark.com's absolute discretion without any notice to you.

Acceptance of order
The receipt of an e-mail order invoice does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit and/or amend the order quantity, promotional period, items, gifts or any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or delivery of any order.

Payment Processing

8. We accept Cash, Paypal, Credit Card & Fund transfer payments.

9. We ensure accuracy in our billing as all our transactions are automatically processed.

Cancellation of Orders

10. We will not entertain any cancellations once the order is submitted by the customer.

11. We will refund the amount paid if the order is cancelled due to the unavailability of goods.

Confirmation of Orders

12. We will send a computer-generated invoice to the customer within 1 hour upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.

Exchange Policy

13. All products purchased via our website may be exchanged provided:

A. It is within 48 hours of receiving your order.

B. There is an original invoice.

C. There is a copy of our email with the Order No.

D. The product is in good condition for resale.

Exchange is only available at our showroom.

** If you will like the exchange to be done elsewhere, a return delivery fee will be borne by you. (Return delivery fee is charged at our prevailing delivery rates).

14. The following items are not exchangeable:

A. Items bought at promotional prices.

B. Products to be used on/for skin and hair, eg. colouring cream (due to hygiene reasons).

C. Items not in the original resalable conditions.

Redemption Points

Every $25 spent at NutritionPark.com will entitle you to 1 redemption point you may use to redeem for gifts like Towels, Shakers, Supplements and Fitness Equipment. The redemption points will be credited into your account within 2 weeks from your payment for your order and will last for another 90 days. Every order made within 90 days will extend the validity of your points by another 90 days. In the event that your points are not redeemed within 90 days, it will be forfeited.

Feedback

15. We welcome your feedback. Should you feel dissatisfied with any of our goods or

services, please click here to contact us.

Promotional items are for a limited period only or while stocks last.

NutritionPark.com reserves the right to terminate any promotions at any time without prior notice.

NutritionPark.com reserves the right to refuse to sell a product to any customer for any reason.

In the event where a product is priced wrongly or graphically represented incorrectly, NutritionPark.com shall have the right to refuse or cancel any orders placed for the product.

Every order is a legal binding contract, you are reminded of your legal obligation to complete your purchase according to our Terms & Conditions. Fraudulent orders will be compiled and appropriate legal actions will be undertaken. Defaulters, ie customers who placed orders but later fail to make good the acceptance of our offer to sell our goods and services will be compiled and appropriate legal actions will be undertaken.

Indemnification
You agree to indemnify, defend and hold harmless NUTRITIONPARK.COM, its directors, officers, employees, agents, suppliers and any third party information providers from and against all losses, expenses, damages and costs (including legal costs on an indemnity basis), including reasonable attorneys' fees, resulting from any violation of this terms and conditions by you. You agree that NUTRITIONPARK.COM shall not be liable for any consequential losses incurred or suffered by you.